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 New  Make your purchases via Click and Collect

You can now place your order from home
and collect it from the IKEA Nicosia store.

 Steps to follow for your purchases via Click and Collect:  

1. Place your order at

2. While in your basket select the IKEA Nicosia store and during check out select the date and time you want to pick up your order.

3. Complete your order by choosing a way of payment (debit, credit card, PayPal or IKEA Gift card)

4. After completing your order you will receive a confirmation email.

5. In the morning of the due day you will receive a reminder SMS.

Click and Collect – Frequently Asked Questions

What is the procedure in order to make an order through the e-shop?

The procedure is exactly the same as the one followed for purchases through our e-shop! The only difference is that when placing your order you choose while in your basket the IKEA Nicosia store and during check out you choose the date and time you wish to pick up the order.

Can orders be made via telephone?

We do not accept orders via telephone. Should you need any assistance in making your purchases via our e-shop, contact us and we will assist you. You can contact us via our call center at (+357) 22 502 502. All calls are subject to the pricing policy of your telecommunications provider).

How can I check if a product is available?

You can place an order for all the products that are available in our e-shop. For products that are immediately available the “Add to basket” button is active.

What ways of payment do you offer?

Your order is paid off only online and can be made using a Credit or Debit card, PayPal or an IKEA Gift card.

When will I pick up my order?

The date and time you selected. We will notify you via email regarding the date and time of pickup and we will also send you a reminder SMS on the due day of pickup.

What happens in case I don’t pick up my order on the scheduled day?

If you do not collect your order on the scheduled day or within the next 48 hours, your order will be cancelled and we will refund the money.

What do I need to do in order to receive my order?

In order to collect your order you need to have with you the confirmation email we sent you once you completed your order.

Where do I pick up my order from?

You can pick up your order from the IKEA Nicosia store. More specifically, you will have to go to the Customer Service area.

In which stores is Click and Collect available?

It is available for the IKEA Nicosia store. It is not valid for the IKEA Plan & Order Point.

Can I return/ exchange my purchases made via Click and Collect?

For purchases made via Click and Collect, the e-shop Exchange Policy applies. See here.

Can I request for a Delivery service if the purchases I made do not fit in my car?

The Delivery service is available at the IKEA Nicosia store, for purchases made via Click and Collect too

Can I request for Assembly service?

The Assembly service is available at the IKEA Nicosia store, for purchases made via Click and Collect too.

Can I change the delivery method for an order I have already placed and pick it up myself?

It is not possible to change the delivery method, from delivery at home to pick-up from a store (Click and Collect) or vice versa. In the event of an order’s cancellation and the placement of a new order, the product’s availability will have to be checked anew.